At 1799, keeping your personal information secure is a core part of how we operate. This Privacy Policy explains exactly what data we collect from Filipino players, how we use it, and what rights you have over your own information.
We collect only what is necessary to run your account safely, process your transactions in Philippine pesos, and comply with applicable regulations.
When you create an account on 1799, we collect your full name, date of birth, email address, mobile number, and residential address in the Philippines. This information is required to verify that you meet the minimum age requirement of 21 years and that you are located within the Philippines at the time of registration. We may also ask for a government-issued identification document — such as a Philippine passport, driver's licence, or SSS/UMID card — to complete the identity verification process before your account becomes fully active. All identity documents submitted are stored securely using encryption and are accessible only to authorised personnel who require them for compliance purposes. Providing accurate registration information is a condition of maintaining an active account on 1799, and any material inaccuracy in your submitted details may result in account suspension pending reverification.
Every deposit, withdrawal, and wager you make on 1799 generates a transaction record that is stored securely on our platform. This includes the amount in Philippine pesos, the date and time of the transaction, the payment method used, and the outcome of any bet associated with that transaction. We collect this data to process your payments accurately, detect and prevent fraudulent activity, and provide you with a complete transaction history through your account dashboard. Payment method details — such as your linked e-wallet account number or bank account reference — are stored in tokenised form and are never displayed in full within your account or to our support staff. We retain transaction records for the minimum period required by applicable Philippine regulations, after which records are securely deleted or anonymised in accordance with our data retention schedule.
When you access 1799 through a mobile device, tablet, or desktop browser in the Philippines, we automatically collect certain technical information about your device and session. This includes your IP address, device type and operating system, browser version, session timestamps, pages visited within the platform, and general geolocation data used to confirm that you are accessing from within the Philippines. This technical data helps us improve the performance and stability of the platform, personalise your experience, and identify potential security threats such as unusual login patterns or access from blocked regions. We do not collect precise GPS coordinates or track your physical movements beyond the general regional geolocation check required for regulatory compliance. Usage data is processed in aggregate form for platform analytics and is not used to build individual behavioural profiles for sale to third parties.
Your data serves specific, limited purposes — running your account, keeping the platform secure, and meeting our obligations under Philippine law.
The primary reason 1799 collects personal data is to operate your account and deliver the services you signed up for — including sports betting markets, jackpot games, VIP rewards, and PHP payment processing. Without your registration information and transaction history, we would be unable to credit winnings to your account, process withdrawal requests, or apply the correct VIP tier benefits under the VIP Programme. We also use your contact details to send you important account notifications, such as deposit confirmations, withdrawal updates, and security alerts related to your account activity. These operational communications are necessary for the service and cannot be opted out of while your account remains active. All service-related data processing is carried out on the legal basis of contractual necessity — meaning we need this data to fulfil our obligations to you as a registered player on the platform.
1799 uses personal data — including identity records, transaction logs, device information, and login history — to detect and prevent fraudulent activity on the platform. Automated systems monitor account behaviour in real time to flag patterns that may indicate account takeover, bonus abuse, money laundering attempts, or collusion between players. When a security flag is raised, relevant data may be reviewed by our compliance team, who are trained to handle personal information with discretion and in accordance with applicable data protection standards. If we detect activity that breaches our Terms and Conditions, we may use your account data as part of the investigation and, where required by law, share relevant records with Philippine regulatory or law enforcement authorities. Keeping our platform free from fraud ultimately protects all legitimate Filipino players who use 1799.
We analyse aggregated, anonymised usage data to understand how Filipino players interact with the platform — which sports markets attract the most interest, which features are used most frequently on mobile, and where players encounter friction in the registration or deposit flow. This analysis is used to prioritise product improvements, optimise the mobile experience, and ensure that new features deliver genuine value to players in the Philippines. Individual player data is not used for this purpose in an identifiable form; all analytics processing uses aggregated datasets that cannot be linked back to a specific account. We may also use session data to identify and resolve technical errors, reduce page load times, and improve the overall stability of the 1799 platform across different devices and network conditions in the Philippines. Our commitment is to use data insights to make 1799 a better product for the players who use it every day.
As an online gaming platform serving players in the Philippines, 1799 is required by applicable law to collect and retain certain categories of player data for specified minimum periods. This includes identity verification records, transaction histories, and responsible gaming self-exclusion requests, all of which may be subject to audit or inspection by relevant Philippine authorities. We process and retain this compliance data on the legal basis of legal obligation, meaning that in some cases we are required to hold it even if you request deletion of your account. Where retention is required by law, we will inform you of the relevant retention period and the reason for it at the time your deletion request is processed. Outside of legally mandated retention, 1799 applies a data minimisation policy — deleting or anonymising personal data as soon as it is no longer needed for the purposes described in this Privacy Policy.
Filipino players have clear, enforceable rights over the personal information held about them — here is what you can request and how to do it.
You can request a copy of the personal data that 1799 holds about your account at any time. Submit your request through the support channel in your account and we will provide a summary of your data within the timeframe required by applicable Philippine law. Access requests are free of charge for standard requests made once per year; additional requests within the same year may be subject to a reasonable administrative fee.
If any personal information held in your 1799 account is inaccurate, outdated, or incomplete, you have the right to request that we correct it. Some basic details — such as your registered email address or mobile number — can be updated directly through your account settings. For identity-linked information such as your full name or date of birth, you will need to provide supporting documentation before the correction can be applied, to ensure compliance with our identity verification requirements.
You may request the deletion of your personal data when it is no longer necessary for the purposes for which it was collected, or when you withdraw your consent and no other legal basis applies. Erasure requests are assessed on a case-by-case basis — where data must be retained to meet a legal or regulatory obligation, we will explain the reason and specify the retention period. Once the retention period has passed, your data will be securely deleted or anonymised without further action required from you.
Where 1799 processes your personal data based on legitimate interests — such as platform analytics or fraud monitoring — you have the right to object to that processing. We will consider your objection and either cease the processing or explain why our legitimate interest overrides your objection in the specific circumstances. You also have the right to object to any direct marketing communications at any time by updating your communication preferences through your account settings.
If you have a question about this Privacy Policy or how 1799 handles your personal information, the FAQ page is the fastest place to start. If you are ready to join, you can register a free account and start playing today.